Q: If I am not a commercial user, can I still buy from you?
YES! Although our site is geared toward the commercial foodservice industry, many of our smallwares and light equipment will exceed your expectations when used in a residential setting. Larger equipment can be sold to a residence, though there may be some features unavailable for home use.
Q: Do you accept PO's or allow customers to purchase on credit?
Unfortunately, Globe Equipment can not extend credit to their customers. Some exceptions may be made for government agencies or institutions.
Q :Can you ship an item COD?
Unfortunately, Globe Equipment can not ship items COD.
Q: Do you offer leasing options on equipment?
We does not offer leasing online.
Q: Do you sell used equipment?
No, Globe Equipment Company only sells new equipment online.
Q: If my question was still not answered, how can I contact you?
Go to our Contact Us page, or click on our online chat, or call us directly at 0086-371-65896276
Q: If the plug and voltage fit for my country?You don’t need to worry about this, we are professional manufacturer of appliances things. We can make different plug and voltage base on the order from different country.
If there is defective in warranty, please collect them together and send pictures to us, we will offer technical supports and spare parts according to the condition, and to discuss how to bear the cost. If necessary , we will send engineer to service machinery overseas.
Q: Are you a trading company or factory?
we are a factory in Henan for several years
Q: How to proceed if I want to print my own logo?
First, please offer your logo design drawing and the position of the logo, next we will make a sample, then sample picture or send sample to you for confirmation, finally we will go ahead for mass production.
Q: Can I order a sample for test?
Yes, it is possible, you can order one or two sets for sample to test in your market, but the sample price will be higher than our MOQ price, BUT we will refund the out of sample cost to you when you place an order. Please noted with that!